Seamless

Cookie Policy

AskMeWhy AG | Last updated: April 2026


General

This Cookie Policy explains the cookies we use for various purposes on our website (https://seamlesswork.com), our documentation site (https://docs.seamlesswork.com), our platform (https://admin.seamlesswork.com), and the Seamless Teams App, as well as the options available to you in managing these cookies.

We employ technologies on our website and platform to enhance user experience, provide essential functionalities, and ensure the security and efficiency of our services. These technologies enable us to track user behaviour on our website, allowing us to better tailor our services to your preferences. Such technologies encompass cookies, pixels, and scripts, collectively referred to as “cookies.”

Cookies are small data sets stored on your device, containing information like personalised page settings and login details. These data records are generated and transmitted to your browser by the web server when you establish a connection.

Cookies can be categorised as permanent or temporary. Permanent cookies remain on your device until their expiration date or until you manually delete them. These cookies store settings such as those for the Consent Manager or language preferences, eliminating the need to re-enter them on our website or platform. Session cookies, on the other hand, temporarily store a session identifier while you are active on our website or platform. They prevent the need for repeated logins when navigating between pages and are deleted upon logout or when your session expires.

Additionally, our use of cookies includes third-party cookies sourced from providers other than AskMeWhy AG. These cookies may serve various purposes, including collecting information for advertising, customising content, and gathering web statistics.

Handling Cookies

You can object to the use of cookies at any time with effect for the future by, on the one hand, configuring your browser not to accept cookies or to accept only specific cookies, or by requesting notifications when cookies are sent. On the other hand, you have the option to modify your preferences on our website at any time.

Most browsers accept cookies by default. Cookies can be rejected or deleted in the security settings of your browser. If you do not allow cookies, certain features on our website or platform may not be available to you, and some pages may not display properly. Detailed instructions on how to prevent cookies through browser settings can be found at: https://allaboutcookies.org

Which cookies do we use?

We only store cookies that are necessary for the operation of our website or our platform or where we have a legitimate interest in processing the personal data collected with them.

Below is an overview of the cookies we use, which should inform you about the purpose and type of each cookie and how long it is stored.

Necessary cookies

The following cookies are required for the operation of our website and platform. They enable essential functionalities such as authentication, session management, load balancing, and consent management.

Cookie NameDomainStorage DurationProviderDescription
CONSENT.seamlesswork.com1 yearAskMeWhy AGUsed to store the visitor’s cookie settings.
ARRAffinity.docs.seamlesswork.comSessionMicrosoftAzure infrastructure cookie used for load balancing to ensure requests are routed to the same server.
ARRAffinitySameSite.docs.seamlesswork.comSessionMicrosoftSame as ARRAffinity with SameSite attribute for cross-site request compatibility.
__Secure-better-auth.session_token.admin.seamlesswork.comSessionAskMeWhy AGAuthentication token for the Seamless Admin Center.
__Secure-better-auth.session_data.admin.seamlesswork.comSessionAskMeWhy AGStores session data for the Seamless Admin Center.
__Secure-better-auth.account_data.0.admin.seamlesswork.comSessionAskMeWhy AGStores account information for the authenticated user in the Seamless Admin Center.
__Secure-better-auth.account_data.1.admin.seamlesswork.comSessionAskMeWhy AGStores additional account information for the authenticated user in the Seamless Admin Center.
SML_LOCALEteams-preview.seamlesswork.comSessionAskMeWhy AGStores the language preference for the Seamless Teams App.
SML_THEMEteams-preview.seamlesswork.comSessionAskMeWhy AGStores the theme preference (e.g. light, dark) for the Seamless Teams App.
teams-assertion-tokenteams-preview.seamlesswork.comSessionAskMeWhy AGAuthentication token for the Seamless Teams App within Microsoft Teams.

Analytics and performance cookies

The following cookies store information about your browser and your interaction with our website and platform in order to analyse usage, improve performance, and display relevant content. These cookies are set with your consent.

Cookie NameDomainStorage DurationProviderDescriptionCountry
_clck.seamlesswork.com1 yearMicrosoftInstalled by Microsoft Clarity to store information of how visitors use a website and help in creating an analytics report of how the website is doing. The data collected includes the number of visitors, the source from which they have come, and the pages visited in anonymous form.USA
_clsk.seamlesswork.com24 hoursMicrosoftPersists the Clarity User ID and preferences, unique to that site attributed to the same user ID.USA
CLID.clarity.ms1 yearMicrosoftIdentifies the first-time Clarity saw this user on any site using Clarity.USA
MUID.clarity.ms1 yearMicrosoftIdentifies unique web browsers visiting Microsoft sites. Used for advertising, site analytics, and other operational purposes.USA
_ga.seamlesswork.com2 yearsGoogleInstalled by Google Analytics. Used to calculate visitor, session, campaign data, and track site usage for the site analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors.USA
_ga_DTCS6FC8Q6.seamlesswork.com1 yearGoogleGoogle Analytics property-specific cookie used to store and count pageviews.USA
ph_phc_*seamlesswork.com1 yearPostHogInstalled by PostHog for product analytics. Used to track user interactions, identify unique visitors, and analyse product usage to improve the service. Data is collected in pseudonymous form.USA

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